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EMOTIONAL INTELLIGENCE
A Bantam Book
PUBLISHING HISTORY
Bantam hardcover edition published October 1995
Bantam trade paperback edition published July 1997
Bantam 10th anniversary trade paperback edition published October 2005
Bantam 10th anniversary hardcover edition / October 2006
Published by
Bantam Dell
A Division of Random House, Inc.
New York, New York
Illustration of brain on this page
is adapted from “Emotional Memory and the Brain” by Joseph E. LeDoux.
Copyright © 1994 by Scientific American, Inc.
All rights reserved.
Artist: Roberto Osti
All rights reserved.
Copyright © 1995 by Daniel Goleman
Introduction copyright © 2005 by Daniel Goleman
Library of Congress Catalog Card Number: 95-16685
Bantam Books and the rooster colophon are registered trademarks of Random House, Inc.
eISBN: 978-0-553-90320-1
randomhousebooks.com
v3.1_r7
Contents
Cover
Title Page
Copyright
Introduction
Aristotle’s Challenge
PART ONE

THE EMOTIONAL BRAIN
1. What Are Emotions For?
2. Anatomy of an Emotional Hijacking

PART TWO

THE NATURE OF EMOTIONAL INTELLIGENCE
3. When Smart Is Dumb
4. Know Thyself
5. Passion’s Slaves
6. The Master Aptitude
7. The Roots of Empathy
8. The Social Arts
PART THREE

EMOTIONAL INTELLIGENCE APPLIED
9. Intimate Enemies
10. Managing with Heart
11. Mind and Medicine
PART FOUR

WINDOWS OF OPPORTUNITY
12. The Family Crucible
13. Trauma and Emotional Relearning
14. Temperament Is Not Destiny
PART FIVE

EMOTIONAL LITERACY
15. The Cost of Emotional Illiteracy
16. Schooling the Emotions
Appendix A: What Is Emotion?
Appendix B: Hallmarks of the Emotional Mind
Appendix C: The Neural Circuitry of Fear
Appendix D: W. T. Grant Consortium: Active Ingredients of Prevention Programs
Appendix E: The Self Science Curriculum
Appendix F: Social and Emotional Learning: Results
Resources
Dedication
Acknowledgments
Notes
Other Books by This Author
About the Author
Introduction
Tenth Anniversary Edition of Emotional Intelligence
In 1990, in my role as a science reporter at The New York Times
, I chanced upon an article in a small academic journal by two psychologists, John Mayer, now at the University of New Hampshire, and Yale’s Peter Salovey. Mayer and Salovey offered the first formulation of a concept they called “emotional intelligence.”
Those were days when the preeminence of IQ as the standard of excellence in life was unquestioned; a debate raged over whether it was set in our genes or due to experience. But here, suddenly, w ............

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