UnderstandingA3Thinking_ACriticalCompone.epub - (EPUB全文下载)

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DURWARD K. SOBEK II AND ART SMALLEY

Foreword ........................................................................................................ ix
Endnotes ............................................................................................... xi
Acknowledgments ........................................................................................ xiii
Introduction .................................................................................................. xv
A Basis for Managerial Effectiveness ................................................. 1
PDCA: Heart of the Toyota Way ............................................................ 3
What Don't We Get? .............................................................................. 4
A System to Support PDCA Management ..............................................7
Endnotes ................................................................................................. 8
2 A3 Thinking .................................................................................... 11
Seven Elements of A3 Thinking ............................................................ 12
Element 1: Logical Thinking Process ................................................ 12
Element 2: Objectivity ..................................................................... 13
Element 3: Results and Process ........................................................ 14
Element 4: Synthesis, Distillation, and Visualization ....................... 15
Element 5: Alignment ...................................................................... 16
Element 6: Coherency Within and Consistency Across .................... 17
Element 7: Systems Viewpoint .......................................................... 18
Practical Problem Solving ..................................................................... 19
Grasping the Current Situation ........................................................ 19
Identifying the Root Cause ..............................................................22
Devising Countermeasures and Visualizing the Future State ........... 23
Creating an Implementation Plan .................................................... 24
Creating a Follow-up Plan ................................................................ 25
Discussing with Affected Parties ...................................................... 25
Obtaining Approval ................................................................... ............

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